We would like to make The Swan a pleasurable and comfortable place to stay for as many people as possible.
We have the following services available for people with disabilities or more senior members of the public for your convenience:
- Our setting down point is right outside the main entrance, with a ramp into the building.
- A parking space near to the entrance can be reserved.
- A porterage service is available for your luggage.
- We have wide corridors and door ways throughout the building.
- We are happy to accept working or service dogs by prior arrangement.
- A pen and paper are available at reception should you or we need to write anything down if guests should have any hearing difficulties.
- A twin room is available on the ground floor (a second key is available for a carer).
- Our ground floor room has a shower tray with grab rails rather than a bath.
- Our room pack is printed in larger print for your convenience.
- There is a remote control for your television for subtitles and Teletext services.
- Allergy free bedding and pillows are supplied in all rooms.
- We will be happy to close your curtains for you at night.
Should you have any questions or special requests, please call us and we will be happy to discuss these with you. We look forward to seeing you soon.
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